Warranty removed from product: Product sold without warranty: If the paper tears when you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. This product was sold by a reseller. If the issue persists , continue with the next solution.

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Press the Power button to turn on the product. Select an operating system and version to see prijter software for this product. While the cartridges are not in the product, store the cartridges either in a cartridge protector or in an airtight container.

Connect the printer directly into a wall outlet Press the Power button to turn off the product. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Thus, the warranty has been removed from this product.

Select all Deselect all. Search for more information If you detect another issue, go to the HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing.

The Virtual Agent is currently unavailable. HP Deskjet D Printer series. If the self-test report does not printcontinue with the next solution. No software or drivers are available for this product with the selected operating system. To see if your product is still under warranty, go to the warranty check website http: This product has been exchanged for a new or refurbished product.


HP Customer Support – Software and Driver Downloads

You must unplug the power cord to allow you to move the carriage by hand and to reset the paper feed mechanism without the risk of an electrical shock.

If the test page does not printcontinue with the next solution. We were unable to find any drivers for your product. If the HP Solution Center icon is not on the desktop, follow these steps. Printre, Middle East, Africa. Turn the printer off, and then turn it on Press the Power button to turn the product off.

Javascript is disabled in this browser. Remove all paper from inside the back of the printer Turn the product around to access the back.

Please try again shortly. Not sure which drivers to choose? Unable to determine warranty status. To solve the carriage jam, try each solution in this document, and then use the steps in this section to print a self-test report to determine if the product hardware functions correctly. If the paper tears, part of it might remain inside the paper path and damage the product. Asia Pacific and Oceania.


HP Deskjet D Printer series | HP® Customer Support

Please make a different selection, or visit the product homepage. Learn more about HP’s privacy policy. The Virtual Agent is currently unavailable. How does HP install software and gather data? If the product prints when plugged directly into a wall outlet, the power strip or surge protector might not provide sufficient power to print.

The product prints an alignment page, aligns the cartridges, and calibrates the printer. The carriage might try to move into the access area. Connect the printer directly to a wall outlet If the product is connected to a power strip or a surge protector, follow these steps to connect the product directly to printet wall outlet. Please enter a Product Number to complete the request.